Terms & Conditions

1. Introduction

Welcome to Aneera. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

2. Definitions

• "Company," "we," "us," or "our" refers to Aneera.
• "Website" refers to our online store and all associated pages.
• "Customer," "you," or "your" refers to any person who accesses our website or purchases products from us.
• "Products" refers to all items available for purchase on our website.
• "Order" refers to a request to purchase products from our website.

3. Account Registration

To make purchases on our website, you may need to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. Products and Pricing

4.1 Product Information

We strive to display our products as accurately as possible. However, we cannot guarantee that product images, descriptions, or other content are completely accurate, complete, or error-free. Colors may vary depending on your display settings.

4.2 Pricing

All prices are displayed in the currency selected for your region and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders that have already been confirmed.

4.3 Availability

Product availability is subject to change. If a product becomes unavailable after you place an order, we will notify you and offer alternatives or a full refund.

5. Orders and Payment

5.1 Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. An order is only confirmed when you receive an order confirmation email from us.

5.2 Payment Methods

We accept various payment methods including credit cards, debit cards, and other payment options as displayed at checkout. All payments are processed securely through our payment partners.

5.3 Payment Security

We use industry-standard encryption and security measures to protect your payment information. We do not store your complete credit card details on our servers.

6. Shipping and Delivery

Shipping times and costs vary depending on your location and the shipping method selected. Estimated delivery times are provided at checkout but are not guaranteed.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

7. Returns and Refunds

Please refer to our Refund & Returns Policy for detailed information about returns, exchanges, and refunds.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of Aneera or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without written consent
• Modify or create derivative works from our content
• Use our content for commercial purposes without authorization

9. User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to access our website without permission
• Engage in any activity that could harm our reputation or business

10. Limitation of Liability

To the maximum extent permitted by law, Aneera shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Aneera, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our website.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us using the information provided below.